Who we are

Our website address is: hiphipprizehub.com

What personal data we collect and why we collect it

Giveaways

When you enter our free giveaways, we collect:

• Name
• Email

We use this data to contact you if you win and to inform you of future giveaways and competitions on our website. We do not sell your data to third-party companies.

Competitions

We may collect:

• Name
• Email
• Telephone Number
• Address
• Financial Data

Additional information may be requested to fulfill prize deliveries if you win. This data is used for internal record-keeping for tax purposes and communication regarding the competition you entered and future competitions.

Comments

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor's IP address and browser user agent string to help detect spam.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

E-Commerce

While visiting our site, we'll track:

• Products viewed: to show you recently viewed products
• Location, IP address, and browser type: for estimating taxes and shipping
• Shipping address: to estimate shipping and send orders

Cookies are used to keep track of basket contents while you browse. When you purchase from us, we'll ask for information including your name, billing and shipping addresses, email, phone number, payment details, and optional account information like username and password. We'll use this information to:

• Send account and order information
• Respond to requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your store account
• Comply with legal obligations, such as calculating taxes
• Improve our store offerings
• Send marketing messages if opted in

If you create an account, we store your name, address, email, and phone number for future checkout. We store information as long as needed for the purposes collected unless legally required otherwise. For example, order information is stored for 15 years for tax and accounting purposes. Comments or reviews left on the site are also stored.

Cookies

If you leave a comment, you can opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year. When you visit our login page, a temporary cookie checks if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.

Upon logging in, several cookies save your login information and screen display choices. Login cookies last two days, and screen options cookies last one year. Selecting "Remember Me" extends login persistence to two weeks. Logging out removes login cookies. Editing or publishing an article saves an additional cookie with no personal data, which expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves the same as visiting the other website, which may collect data, use cookies, embed third-party tracking, and monitor interaction.

Analytics & Cookies

Google and other advertising and analytics partners track your behavior on our website using cookies. A cookie is a file containing an identifier sent by a web server to a web browser and stored by the browser. Cookies can be "persistent" (stored until expiry or deletion) or "session" (expired when the browser closes). Cookies generally do not contain personally identifiable information but can be linked to stored personal information.

By using this site, you consent to cookies and data sharing with Google and other partners. You can manage your browser's interest categories at https://adssettings.google.com or opt-out of network cookies at http://optout.networkadvertising.org. Clearing cookies may reset these preferences.

For European Economic Area Residents

If you reside in the EEA, under GDPR and applicable laws, you have rights to access, erase, amend, and restrict the processing of your personal data. Contact us via our contact form to access or delete your data. To see or change ad and analytics partners tracking your behavior, use the ad preferences link at the bottom of the site (available in the EU).

Routine Information Collection

Web servers track basic visitor information, including IP addresses, browser details, timestamps, and referring pages. This data cannot personally identify visitors and is used for administration and maintenance.

Controlling Your Privacy

You can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies may interfere with site use; it's best to enable or disable cookies per site. Consult your browser documentation for instructions on managing cookies.

Who on our team has access

Our team members, including Administrators and Shop Managers, have access to:

• Order information (what was purchased, when, and where it should be sent)
• Customer information (name, email, billing and shipping information)

Our team uses this information to fulfill orders, process refunds, and provide support.

What we share with others

We share information with third parties who help provide our orders and store services, such as payment processors.

Payments

We accept payments through Trust Payments. When processing payments, some data will be passed to Trust Payments, including purchase total and billing information. This includes:

• Name
• Email
• Address
• Phone
• City/county/postcode
• Unique payment identifier
• Payment provider identifier

How long we retain your data

Comments and metadata are retained indefinitely. Registered users can see, edit, or delete their personal information at any time (except the username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account or left comments, you can request an exported file of personal data we hold or request deletion of your personal data, excluding data we must keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

You can contact us anytime via our Facebook page or email at:

colette@hiphipprizehub.com